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Retail

Naterial

Discover how we adapted a local digital strategy to drive in-store traffic with Naterial.

🥇 2024
Le Cas d'Or

ROAS: 4,5

ROAS: 4,5

ROAS: 4,5

ROAS: 4,5

ROAS: 4,5

ROAS: 4,5

ROAS: 4,5

ROAS: 4,5

ROAS: 4,5

ROAS: 4,5

Brief

Naterial is Leroy Merlin's private label dedicated to the production and sale of outdoor furniture. It offers three main product ranges: garden furniture (tables, chairs, etc.), pergolas, and barbecues. Over the past few years, the brand has developed showrooms in various countries where customers can explore the products and receive guidance from brand advisors for their projects. Today, the showroom is the brand's most important conversion site. Spaag has supported Naterial in a growth marketing mission, assisting with the opening of a new store in Florianopolis, Brazil.

Spaag Method

We implement a hyper-localized and personalized strategy focused on a test store in Florianopolis, Brazil

The Objective
  • Increase brand awareness and local store visibility
  • Generate route requests to the store
  • Generate in-store appointment bookings with advisors
  • Generate in-store purchases

Challenges
  • Establishing brand recognition in a country where the brand is still unknown and operating in a competitive market
  • Meeting the local needs and preferences, which differ from those in other countries where Naterial is currently active
  • How?
    • By maximizing referrals to WhatsApp, which is highly popular in Brazil, to facilitate communication with in-store advisors.
    • By designing incentive mechanisms (such as offering 30 minutes of free in-store consultation).
    Channels
    • Google Maps
    • WhatsApp
    • Calendly

    Results

    469
    contacts made via WhatsApp

    Naterial: An Award-Winning Case at Le Cas d'Or 2024

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