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Foodservices

SMA

Otera

Supported a unique French grocery brand to expand their customer base via paid acquisition

+17%
new clients

2500 GPS navigations

2500 GPS navigations

2500 GPS navigations

2500 GPS navigations

2500 GPS navigations

2500 GPS navigations

2500 GPS navigations

2500 GPS navigations

2500 GPS navigations

2500 GPS navigations

Brief

Otera is a chain of supermarkets offering fresh products through a short circuit (without intermediaries). The brand's strengths are the in-store experience (an intuitive, educational journey, an ease in choosing the right local products effortlessly) and the multi-local aspect where each store relies on its own local producers. The challenge is to continue attracting new customers for existing stores, as well as for new stores in areas where the brand's awareness is still low.

Spaag Method

Our method: multi-local drive-to-store campaigns, with mechanics that immerse you in the Otera experience.

CHALLENGES

• Develop Otera's awareness.
• Increase revenue for all stores
• Reflect Otera's values and experience

STRATEGY

Performance-based online devices that reflect Otera's strengths: Multi-local and relying on mechanics that encourage experiencing the brand, thanks to local products offered.

GROWTH

When creating campaigns, we made sure to have a local approach.

That's why we worked on Google Maps, Waze, and Meta campaigns. Through these channels, we were able to encourage customers to come and discover the brand in person.

LEVERS

Meta - Waze - Google Maps

"We collaborated with Spaag for drive-to-store campaigns that were very effective and still inspire us today."

Elliot Butruille
Digital Project Manager

Results

+17%
new customers in stores
+ 2500
GPS navigations to stores through Waze and Google Maps campaigns
2,31%
engagement rate

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